Support
Help Center
Mainframe Support is built for professional workflows — fast, structured, and accountable. Whether it’s onboarding, execution, custody, reporting, or API integration, we help you resolve issues with clear steps, traceable actions, and institutional-grade standards.
Frequently Asked Questions
Fast, professional help for onboarding, trading, custody, API, and account operations — with institutional-grade response quality.
General
Accounts
Trading
Funds & Assets
What is the Mainframe Finance platform?
How does Mainframe differ from standard exchanges or brokers?
How do I become a client?
How does the onboarding process work?
Do I need to connect my existing exchange accounts?
Frequently Asked Questions
Fast, professional help for onboarding, trading, custody, API, and account operations — with institutional-grade response quality.
General
Accounts
Trading
Funds & Assets
What is the Mainframe Finance platform?
How does Mainframe differ from standard exchanges or brokers?
How do I become a client?
How does the onboarding process work?
Do I need to connect my existing exchange accounts?
Frequently Asked Questions
Fast, professional help for onboarding, trading, custody, API, and account operations — with institutional-grade response quality.
General
Accounts
Trading
Funds & Assets
What is the Mainframe Finance platform?
How does Mainframe differ from standard exchanges or brokers?
How do I become a client?
How does the onboarding process work?
Do I need to connect my existing exchange accounts?
Frequently Asked Questions
General
Accounts
Trading
Funds & Assets
What is the Mainframe Finance platform?
How does Mainframe differ from standard exchanges or brokers?
How do I become a client?
How does the onboarding process work?
Do I need to connect my existing exchange accounts?
Mainframe Finance connects top‑tier crypto liquidity, insured custody and multi‑currency fiat banking into a single Swiss‑regulated account, so professional asset managers can scale digital asset strategies without operational chaos.
© 2026 Mainframe Finance AG, Switzerland
Terms of Service
Privacy Policy
Cookie Policy
Risk disclosure
Mainframe Finance connects top‑tier crypto liquidity, insured custody and multi‑currency fiat banking into a single Swiss‑regulated account, so professional asset managers can scale digital asset strategies without operational chaos.
© 2026 Mainframe Finance AG, Switzerland
Terms of Service
Privacy Policy
Cookie Policy
Risk disclosure
Mainframe Finance connects top‑tier crypto liquidity, insured custody and multi‑currency fiat banking into a single Swiss‑regulated account, so professional asset managers can scale digital asset strategies without operational chaos.
© 2026 Mainframe Finance AG, Switzerland
Terms of Service
Privacy Policy
Cookie Policy
Risk disclosure
Mainframe Finance connects top‑tier crypto liquidity, insured custody and multi‑currency fiat banking into a single Swiss‑regulated account, so professional asset managers can scale digital asset strategies without operational chaos.
© 2026 Mainframe Finance AG, Switzerland
Terms of Service
Privacy Policy
Cookie Policy
Risk disclosure